Contact Us

At Fengsui Shop, we value your shopping experience and are here to assist you with any questions or concerns. Whether you have a question about our products, your order, or shipping, our team is ready to help!

How to Reach Us

1. Live Chat (Fastest Response) Click the chat icon at the bottom right corner of our website to talk to us via Shopify Inbox. Our team is available to chat with you in real-time during business hours. If we are away, simply leave a message and we will get back to you as soon as possible.

2. Email For detailed inquiries or order-related issues, please feel free to email us at: fengsuidsx@gmail.com

Response Time

We strive to provide timely support to all our customers. Our goal is to respond to every inquiry within the following timeframes:

Business Days (Monday - Friday): Within 24 hours.

Weekends & Public Holidays: Within 24 - 48 hours.

We appreciate your patience and understanding as we work to provide you with the best service possible.

Need Help with an Order?

To help us assist you faster, please include your Order Number (e.g., #1234) and the Full Name used during checkout in your email or chat message.

Fengsui Shop Team